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Freight Claims in Plain English Virtual Seminar

Freight Claims in Plain English Virtual 8 Hour Virtual Seminar

Attendees can request 8 CCPAC Continuing Education Credits Upon Completion

The Transportation & Logistics Council is offering this 8 hour course over 4 days.

February 14, 16, 21 and 23rd in 2 hour increments 2PM to 4PM on each day.

Click on this link for additional information and contacts

ProClaim Winter 2022 – 2023 Edition Updated 1 13 2023

Please note that we made an error in the last issue of ProClaim on the Spot Light page 2 featuring  Carrie Frisbie, CCP and President of CCPAC. The error that we reported was the second line up from the bottom where we mistakenly reported Carrie has 3 sons, 1 step daughter and a grandson with identical twins. The correct family information for Carrie is that she has 1 son and a daughter.  We apologize for this error.

Click Below for the latest Edition

ProClaim 2022 – 2023 Winter Edition

Look for highlights from Annual Meeting and Our Member Spotlight !


Information & Registration for Next Live CCP Primer Class & Exam 2023

Now Open – Information and Registration Form for the CCP Primer Class and CCP Exam in San Diego, CA 2023.

Click on this link to access the information and registration form for the Class and Exam.


April 30, 2023, Sunday, Live CCP Primer Class 8:30 AM to 4:45PM PT

May 1, 2023 t0 May 3, 2023 TL&C 49th Annual Claim Conference

May 3, 2023, CCP Live Exam Wednesday 12:30 PM to 3:30 PM PT

Catamaran Resort Hotel
 3999 Mission Blvd. ,
San Diego, CA

Note:  If taking the CCP Exam Primer Class on Sunday do not signup for any other optional Sunday classes offered prior to the Conference.

Join or Renew Your 2023 Annual Membership Now

 Click this link Join Now or if your are already a member, You can Renew Now membership for 2023. Use the on-line Application to add or update your profile and pay on-line with a major credit card or check by mail.  Membership renewals are due during the first quarter of each calendar year, January 1 through March 31st.  CCP’s need to complete the on-line Renewal Application and pay dues each year in order to maintain their Certification while Associate Members (those not Certified) need to complete the on-line application and pay with a major credit card or check by mail to maintain your active membership status and earn CCPAC continuing education credits. Various other types and forms of membership are available for attorneys, Corporate Company and Corporate Sponsor Memberships.   Remember to scroll down to the bottom of the renewal application and complete the security feature “Captcha” before clicking on Submit.  Members who renew on-line but prefer to pay by check may do so by making their check payable to CCPAC, Inc. and mailing to CCPAC, Inc., P. O. Box 600249, Jacksonville, FL 32260. 

Note: CCP Members need to acquire 30 credit hours of continuing education (ceu) every 3 years to maintain their “Certification”.  1 ceu = 1 hour of training either by attending or participating in a seminar, webinar, conference, etc. Members automatically earn 15 ceu’s by renewing their membership and pay dues each calendar  year. Leaving only 15 ceu to earn during the next 3 year period.  Attending 1 annual 2 1/2 day conference typically earns up to 16 ceus.


New – Polo Shirts and Tee Shirts with CCPAC logos

Wear your Official CCPAC Logo tee shirts and polos.  Order now.

New Next Level Brand Unisex tee Shirts with CCPAC logo screen printed on left chest and New Nike Knit

Polo shirts with embroidered CCP logo on left breast.  Click on the “Resources” tab and scroll down to Member Gear.

CCPAC Logo Black Tee


Happy New Year 2023 From CCPAC

Congratulations Class of 2022 !

Kudos to the eight who attended the CCP Exam Primer Class on Sunday, March 20, 2022 and sat for the CCP Exam and passed it on Wednesday, March 23, 2022. Both the Class and the Exam were held in conjunction with the Transportation & Logistics Council (TLC) at the Doubletree by Hilton Resort at Sea World in Orlando, FL.  Please welcome our newest CCP’s”

  • Richard L. Holland, CCP – PFG Performance Food – Lebanon, PA
  • Susan LePage, CCP – Kuehne + Nagel, Inc. – Fall River, MA
  • Carli F. Mitchell, CCP – Syfan Logistics – Gainesville, GA
  • Gayle Murray, CCP – Perimeter Global Logistics – Irving, TX
  • Wendy K. Olson, CCP – Marten Transport – Mondovi, WI
  • Thomas Perrin, CCP – Sysco – Cypress, TX
  • Carla S. Bay-Rumford, CCP – BM2 Freight Services – Covington, KY
  • Deena A. Walechka, CCP – FedEx Logistics – Green Bay, WI

T&LC Adds Fall 4-Day Virtual Seminar – Earn CCPAC Continuing Education Credits

Earn 8 CCPAC continuing education credits when upon completion of seminar.  Details and registration at


Transportation Logistics & the Law

Presented by Brent Wm. Primus, JD

September  13 & 15, 2022 and September 20 & 22, 2022

Transportation, Logistics and the Law is once again being held as part of the Transportation and Logistics Council’s Fall Seminars. This 8-hour course is being held virtually in 4 two hour sessions on September 13, 15, 20 & 22 (1:00pm – 3:00pm Eastern)

This one-of-a-kind seminar is intended for the persons actually doing the work to be able to identify and minimize legal and financial risks in their day-to-day responsibilities. 

The course is designed to provide a basic working knowledge of the laws and regulations governing the supply chain and the relationships between the players — shippers, carriers, and intermediaries. 

The course also serves as a foundation for the Freight Claims in Plain English and the Contracting for Transportation and Logistics Services Fall Seminars.

The topics covered will include:

  • Motor Carriers, Brokers, and Surface Freight Forwarders: What is the difference and why does it matter?
  • Shippers, consignors and consignees – who’s who and which is who?
  • Role of the bill of lading – with or without an individually negotiated contract; the role of the National Motor Freight Classification (NMFC)
  • Payment and collection of freight charges
  • Minimizing ”the double payment problem”
  • Latest on vicarious liability for highway accidents
  • Flash Look at Insurance: The critical difference between cargo insurance and cargo liability insurance; Certificates of Insurance; Cyber Insurance

Registrants will be provided with 190+ pages of critical statutes, critical regulations, and an appendix containing additional materials in PDF format.

8 hour course held over 4 days

contact for additional information and a link to register



Why Become Certified – Serious About Your Career?

CCP Acknowledged as the Cargo Claim Profession’s Highest Recognition

Whether you’re negotiating with new prospective clients or seeking a new career with a Fortune 500 company, it is increasingly important that you have the right credentials. It does not matter whether you are a claim adjuster, consultant, shipper, insurer, attorney, paralegal, logistics provider or an air, ocean, rail or truck carrier.

As a Cargo Claim Professional, you know the importance of winning the confidence of others both within your organization and with that of your customers and vendors. Achieving the “CCP” accreditation builds trust and credibility by providing evidence of your professional competence and conformance to high industry standards.

Something so central to your identity as your career is what makes you who you are. It is all about credibility and leadership. It is all about proven expertise and possessing up-to-date knowledge. And as an indicator of your qualifications in cargo claims management, the Certified Claims Professional “CCP” designation has set the standard for more than 40 years.

CCP” is a highly valued and sought-after credential because it identifies those who have demonstrated the depth of their expertise and mastered a fundamental body of knowledge of the subject. Earning board certification as a “CCP” reflects a practitioner’s commitment and validates your status as a professional in cargo claims management for the transportation industry. Practitioners who have earned board certification in cargo claims management are leaders in the profession.

CCP‘s high professional standards require that practitioners successfully complete a comprehensive examination, as well as provide proof of previous education, work experience, and pledge to maintain their accreditation through continuing education.

The CCP certification lays a foundation for continued professional growth and is evidence that a practitioner is at the forefront of best practices in the industry.

New On-Line CCP Exam Available Now

CCP Exam On-Line Is Here Now !

Available On-Line, any day and any time, any where, 24/7.  

Great News!  The CCP Exam  is now accessible on-line for all cargo claim candidates residing in North America and can be taken any day, any time, any where, 24/7.  This means that instead of having to spend time and travel expenses to attend a live designated exam site that was typically only offered once or twice annually is now available any day, any time, any where, 24/7.  You can access the CCP Exam Portal by clicking on the “Certification” tab on the Home page of this website, scroll down and select “Application to become Certified” and from there click on “Go To On-Line Exam Portal”.  NOTE: Be certain that you read the Certification process that takes applicants through the required steps by first Register and create an On-Line Exam Account.  Once you have completed this step you will need to complete the On-Line CCP Exam  Application and Calculation of Points forms.  Once your Application has been submitted along with attached supporting documentation, Applicants will need to wait until the CCP Exam Committee Approves your Application before you can proceed to purchase and take the timed CCP Exam. The CCP Exam is a timed exam and the CCP Exam Fee is $575.00 for CCPAC Members and $725.00 for non-members.

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