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Polo & Tee Shirts with CCPAC logos

Wear your Official CCPAC Logo tee shirts and polos.  Order now.

New Next Level Brand Unisex tee Shirts with CCPAC logo screen printed on left chest and New Nike Knit

Polo shirts with embroidered CCP logo on left breast.  Click on the “Resources” tab and scroll down to Member Gear.


CCPAC Logo Black Tee


ProClaim Winter 2022 – 2023 Edition Updated 4 24 2023

Click Below for the latest Edition

ProClaim 2022 – 2023 Winter Edition

Look for highlights from Annual Meeting and Our Member Spotlight !


Next Exam: 2024 Live CCP Primer Class & Exam

Registration Is Now Open


The CCP Exam Primer Class is a fast paced intense full day review of information to help you to identify areas of the exam where you may need more study. The content of the Class should help you pass the exam. But, CCPAC does not guarantee you will pass the Exam by merely talking the class by itself. Studying of the reference text, Freight Claims in Plain English, 4th Edition is essential. The Class will be held at the The Francis Marion Hotel, 387 King Street, Charleston, SC  Attendees should consider booking a Saturday night hotel stay as The Class will begin Sunday morning promptly at 8:00 AM/ET and conclude around 5:00 PM/ET.   A  Continental Breakfast, lunch and AM and PM beverage breaks are included in the fee.  Attendees must preregister and be pre approved by CCPAC in order to attend. The Fee For CCP Exam Primer Class is $725 for CCPAC, T&LC and Delta Nu Alpha Transportation Fraternity Members and $875 for non-members.   

 CLICK ON THIS LINK TO DOWN LOAD THE CCP EXAM APPLICATION & CALCULATION of POINTS FORM.  A MINIMUM OF 100 POINTS (25 FROM ACTUAL CLAIM HANDLING EXPERIENCE) IS REQUIRED TO QUAILFY TO TAKE THE CCP EXAM PRIMER CLASS AND/OR THE CCP EXAM. Once you complete the form, scan it and email back to [email protected] along with all supporting documentation including a resume of work history involving cargo claim handling and transcripts or certificates if claiming any additional points in the areas of education or seminars attended.  Once your Application has been received, accepted and approved by CCPAC you will be notified to download and complete the CCP Exam Application and pay the exam fee.  The fee to take the live exam at a conference is $725 U$D for Members of any of these organizations (CCPAC, T&LC, TLP&SA, Delta Nu Alpha) and $875 for non members.

 Transportation & Logistics Annual Cargo Claim 2 1/2 day conference that begins on Monday  March 19, 2024 through 1/2 day Wednesday, March 21, 2024, you must register and pay conference fee on the TLC website  Members of CCPAC and Delta Nu Transportation Fraternity can register as “Members” and get the TLC Member price to attend the conference.

Please Note, registering to attend the 2 1/2 day 50th Annual Claim Conference is separate and in addition to registration and fees for the Live CCP Exam Primer Class and Live CCP Exam as each are on separate websites. 

 Please Note,  If you plan to attend the CCP Exam Primer Class on Sunday, do not register for any of the T&LC optional Sunday classes as the CCP Exam Primer Class runs at the same time.  

Hotel Information

The Frances Marion Hotel is located at 387 King Street, Charleston, SC    If you are planning on attending the Sunday CCP Exam Primer Class you will need to book your stay for Saturday night as the Class begins promptly Sunday morning, March 17, 2024 at 8:00 AM ET.    Your Hotel reservations cannot be made through this website.  Hotel Reservations can be made by calling Tel: (843) 722-0600 or click on this link to go to The Francies Marion Hotel website and make sure you mention Transportation & Logistics Council (TLC) group to get the discounted room rate. This rate is guaranteed until the group block is sold out.

Register on this website to attend the Sunday Live CCP Exam Primer Class and/or the Live CCP Exam on Wednesday by scrolling down this page 

Please Read Carefully Before Completing the On-Line Registration for the CCP Primer Class and/or the CCP Exam:

If you are already a member of CCPAC, log into the Members Area before completing this form to see the discounted Member Prices.

CCP Primer & CCP Exam

The CCP Primer Class will begin promptly at 8:00 AM/ET on Sunday, March  17, 2024, and conclude around 5:00 PM/ET. Punctuality Sunday morning is very important as there will be no hand-out materials for this Class and topics discussed will not be repeated for late-arrivals.  Check the hotel directory board for class room location.

 There will be Continental Breakfast, morning and afternoon beverage breaks and lunch will be provided for Sunday class attendees and are included in the Class Fee.  The fee to take the CCP Primer Class at the Conference is $725 for Members and $875 for non-members.  Rates are higher at the hotel because of increased resort fees, taxes, facilities use and food costs.  Please note registration and the fees for the CCP Primer Class and the CCP Exam are separate.

The CCP Exam will be Wednesday, March 21, 2024, at the hotel from 12:30 PM ET to 3:30 PM ET following the close of the TLC Claim Conference at noon.  History has shown the average time to complete the 150 question true or false or multiple choice exam is 1 1/2 hours but candidates will be allowed to take the full 3 hours if needed. The fee to take the CCP Exam at the Conference is $725 for members and $875 for non-members.  Please note the CCP Exam registration and fee is in addition to and separate from the CCP Exam Primer Class.  Check the hotel directory for exam room location.

The discounted fee to attend both the CCP Exam Primer Class and the CCP Exam Fee is  $1,425 for members, $1,725.00 for non members.  It is highly recommended that you register and attend both the CCP Exam Primer Class & the CCP Exam.

If you opt to register on-line but pay later by check be sure to so indicate on the registration form below by clicking on pay later.  Checks must be received by CCPAC no later than February 2, 2024, or the applicant may have to pay a late fee of $75 or wait until next year and at a different City and State.

 You can register for the CCP Exam only and not take the CCP Primer Class. However, stats have shown that those who took the CCP Primer Class on Sunday and then joined in with other attendees to form study groups before  taking the CCP Exam on Wednesday have a higher pass-rate on the exam than those who do not attend the Class.

The reference text for the exam is Freight Claims in Plain English, 4th Edition. If you do not own a copy of this two-volume text, you can purchase the soft bound printed text book version.  Order on this CCPAC website at the Book Store under the Resources tab and members at a discounted price in the Members Area Book Store sub menu or you can order on the same form when you purchase the live Class or Exam or both the Class and Exam. The cost of the this book is not included in the CCP Exam Primer Class fee nor the CCP Exam fee. Participants in the class are encouraged to bring Volume 1 of the referenced study text with them as the Class as attendees generally form study groups afterward to further help prepare for the exam on Wednesday. No text books, notes, etc. will be allowed on Exam Day.

IMPORTANT, PLEASE READ BEFORE REGISTERING: Use the on-line registration and payment below only for the CCP Exam Primer Class and/or the CCP Exam or both the Class and the Exam. Complete all required sections of the registration and shipping sections even though nothing will be shipped.  IMPORTANT: Be sure the Billing Section contains the address and phone number that the credit card issuer has on file. Select the Option and Add to the cart. Complete the Capchta Security Feature before Submitting.  If you do not get confirmation then one of the fields of the registration has missing information.

If you are also ordering Freight Claims in Plain English, 4th Edition be sure to check the quantity in the cart and update to avoid an overcharge,  review the cart as you may need to edit cart to reflect the single option you choose.   

Happy New Year 2023 From CCPAC

Virtual Workshop, Freight Claims: Back To The Basics

A panel of CCPAC, Certified experts will get “Back to the Basics” and provide practical advice for all those dealing with claims.  You don’t want to miss it. 

Click here to view program and CCPAC experts bio’s.

Please click on the link below to register.

Congratulations Class of 2022 !

Kudos to the eight who attended the CCP Exam Primer Class on Sunday, March 20, 2022 and sat for the CCP Exam and passed it on Wednesday, March 23, 2022. Both the Class and the Exam were held in conjunction with the Transportation & Logistics Council (TLC) at the Doubletree by Hilton Resort at Sea World in Orlando, FL.  Please welcome our newest CCP’s”

  • Richard L. Holland, CCP – PFG Performance Food – Lebanon, PA
  • Susan LePage, CCP – Kuehne + Nagel, Inc. – Fall River, MA
  • Carli F. Mitchell, CCP – Syfan Logistics – Gainesville, GA
  • Gayle Murray, CCP – Perimeter Global Logistics – Irving, TX
  • Wendy K. Olson, CCP – Marten Transport – Mondovi, WI
  • Thomas Perrin, CCP – Sysco – Cypress, TX
  • Carla S. Bay-Rumford, CCP – BM2 Freight Services – Covington, KY
  • Deena A. Walechka, CCP – FedEx Logistics – Green Bay, WI

Wishing You and Your Family a Blessed Easter

T&LC Adds Fall 4-Day Virtual Seminar – Earn CCPAC Continuing Education Credits

Earn 8 CCPAC continuing education credits when upon completion of seminar.  Details and registration at


Transportation Logistics & the Law

Presented by Brent Wm. Primus, JD

September  13 & 15, 2022 and September 20 & 22, 2022

Transportation, Logistics and the Law is once again being held as part of the Transportation and Logistics Council’s Fall Seminars. This 8-hour course is being held virtually in 4 two hour sessions on September 13, 15, 20 & 22 (1:00pm – 3:00pm Eastern)

This one-of-a-kind seminar is intended for the persons actually doing the work to be able to identify and minimize legal and financial risks in their day-to-day responsibilities. 

The course is designed to provide a basic working knowledge of the laws and regulations governing the supply chain and the relationships between the players — shippers, carriers, and intermediaries. 

The course also serves as a foundation for the Freight Claims in Plain English and the Contracting for Transportation and Logistics Services Fall Seminars.

The topics covered will include:

  • Motor Carriers, Brokers, and Surface Freight Forwarders: What is the difference and why does it matter?
  • Shippers, consignors and consignees – who’s who and which is who?
  • Role of the bill of lading – with or without an individually negotiated contract; the role of the National Motor Freight Classification (NMFC)
  • Payment and collection of freight charges
  • Minimizing ”the double payment problem”
  • Latest on vicarious liability for highway accidents
  • Flash Look at Insurance: The critical difference between cargo insurance and cargo liability insurance; Certificates of Insurance; Cyber Insurance

Registrants will be provided with 190+ pages of critical statutes, critical regulations, and an appendix containing additional materials in PDF format.

8 hour course held over 4 days

contact [email protected] for additional information and a link to register



TL&C Offering Freight Claims in Plain English Virtual Seminar

TL&C Freight Claims in Plain English Virtual 8 Hour Virtual Seminar

Attendees can request 8 CCPAC Continuing Education Credits Upon Completion

The Transportation & Logistics Council is offering this 8 hour course over 4 days.  Note: Be aware that this is not a CCPAC seminar and therefore the information contained therein may or may not be on the CCP Exam.

February 14, 16, 21 and 23rd in 2 hour increments 2PM to 4PM on each day.

Click on this link for additional information and contacts

Why Become Certified – Serious About Your Career?

CCP Acknowledged as the Cargo Claim Profession’s Highest Recognition

Whether you’re negotiating with new prospective clients or seeking a new career with a Fortune 500 company, it is increasingly important that you have the right credentials. It does not matter whether you are a claim adjuster, consultant, shipper, insurer, attorney, paralegal, logistics provider or an air, ocean, rail or truck carrier.

As a Cargo Claim Professional, you know the importance of winning the confidence of others both within your organization and with that of your customers and vendors. Achieving the “CCP” accreditation builds trust and credibility by providing evidence of your professional competence and conformance to high industry standards.

Something so central to your identity as your career is what makes you who you are. It is all about credibility and leadership. It is all about proven expertise and possessing up-to-date knowledge. And as an indicator of your qualifications in cargo claims management, the Certified Claims Professional “CCP” designation has set the standard for more than 40 years.

CCP” is a highly valued and sought-after credential because it identifies those who have demonstrated the depth of their expertise and mastered a fundamental body of knowledge of the subject. Earning board certification as a “CCP” reflects a practitioner’s commitment and validates your status as a professional in cargo claims management for the transportation industry. Practitioners who have earned board certification in cargo claims management are leaders in the profession.

CCP‘s high professional standards require that practitioners successfully complete a comprehensive examination, as well as provide proof of previous education, work experience, and pledge to maintain their accreditation through continuing education.

The CCP certification lays a foundation for continued professional growth and is evidence that a practitioner is at the forefront of best practices in the industry.

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